Effective Date: February 10, 2026
Overview
This policy outlines how long Sam Salman Designs retains different types of data and our practices for data deletion.
Personal Information
Account Information
- Retained while account is active
- Deleted within 90 days of account closure request
- Some information may be retained longer for legal compliance
Contact Information
- Retained while you are a customer or for 7 years after last interaction
- Newsletter subscribers retained until unsubscribe
Purchase History
- Retained for 7 years for tax and legal purposes
- May be retained longer with your consent
Communication Records
Email Correspondence
- Retained for 3 years
- Project-related emails retained for duration of project plus 2 years
Chat Logs
- Retained for 1 year
Phone Records
- Call logs retained for 1 year
- Recordings (if any) retained for 90 days
Technical Data
Website Analytics
- Aggregated data retained indefinitely
- Individual IP addresses anonymized after 90 days
Cookies
- Session cookies deleted when browser closes
- Persistent cookies expire per cookie settings (typically 1-2 years)
Legal Obligations
We may retain data longer when:
- Required by law
- Necessary for legal proceedings
- Needed to enforce our agreements
- Required for tax purposes
Data Deletion
Requesting Deletion
Contact us at privacy@samsalmandesigns.com to request deletion of your personal data.
Deletion Process
- Requests processed within 30 days
- Some data may be retained as noted above
- Confirmation provided when deletion is complete
Exceptions
We cannot delete:
- Information we are legally required to retain
- Information necessary for pending transactions
- Anonymized data used for analytics
Security During Retention
- All retained data is secured using industry-standard practices
- Access limited to authorized personnel only
- Regular security audits conducted
Updates
This policy may be updated periodically. Changes effective upon posting.
Contact Us
For questions about data retention:
Sam Salman Designs Email: privacy@samsalmandesigns.com Website: samsalmandesigns.com